The review bottleneck ate my team before I noticed
Six months ago I encouraged my team of 12 to lean hard on agentic coding tools. PR throughput doubled in the first quarter. I called it a win in our skip-level and moved on.
Then I actually looked at cycle time. Time-to-merge went from 2.1 days to 4.8. The bottleneck moved cleanly from authoring to review. My two staff engineers were drowning. One of them told me she spent her entire week reading code she didn't write, for changes she wouldn't have made, in a style she didn't recognize.
We tried review-assist tools. They surfaced nits and missed the things that actually matter: is this the right abstraction, does it fit the system, is the test meaningful or theatrical. Taste doesn't parallelize.
What worked: a cap of three open PRs per author, and a rule that the author has to write a one-paragraph defense of the design choice, not the diff. Throughput dropped. Cycle time recovered. Staff engineers stopped quitting.
The productivity story isn't wrong, it's just measured at the wrong layer.