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Scaling Human-Centered AI

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Most AI systems scale by removing humans from the loop. This course teaches the opposite: how to build AI systems that keep humans meaningful as the system grows. Augmentation patterns, distributed decision-making, and the economic logic of human-AI collaboration at scale.

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  1. 01

    Start here: what this course is about

    Welcome to Scaling Human-Centered AI

    Read first. ~4 minutes.

  2. 02

    Start here: what is human-centered AI?

    Stanford HAI: Human-Centered Artificial Intelligence↗

    Stanford HAI's definition: AI guided by human impact, inspired by human intelligence, designed to augment not replace.

  3. 03

    Design principles for human-centered AI

    How Do We Design and Develop Human-Centered AI?↗

    Concrete design principles from Stanford. AI that communicates, collaborates and augments people effectively.

  4. Management Science research: when AI automates, when it augments, when humans work alone. Optimal task allocation.

  5. 05

    How augmentation works in real workplaces

    Understanding Human-AI Augmentation in the Workplace↗

    Systematic academic review of human-AI augmentation patterns in production environments.

  6. 06

    How AI is reshaping team dynamics

    Stanford HAI Launches AI and Organizations Lab↗

    New Stanford lab studying AI's effect on workplace coordination, jobs, and team structures.

  7. Start with augmentation. Automate stable steps over time. Keep humans on judgment-heavy work.

  8. Why hybrid systems often beat fully automated ones, even when AI could technically do the task alone.

  9. Critical view: HITL was built for discrete decisions. It breaks at billion-user scale. What comes next.

  10. End-to-end framework for scaling AI products while keeping humans meaningful and in control. Academic source.

  11. 11

    State of the art: the agentic organization (McKinsey)

    The Agentic Organization: The Next Paradigm for the AI Era - McKinsey↗

    McKinsey on redesigning the enterprise around an agentic organization where humans and AI agents create value together.

  12. 12

    Closing: what to take with you

    Closing: Scale Without Losing the Human

    Wrap-up. ~3 minutes.

  13. Log in to track your progress.

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Scaling Human-Centered AI · Free Certified Course · intheloop | intheloop